Wednesday, March 23, 2011

Let's get it started!

Welcome to the debut post of my new blog. My hope is to establish a forum where people who are frustrated with CVS's business style and negative impact on health care can commiserate with others. Whether you are a current or past employee or a frustrated customer I hope to use this forum to expose some of CVS's more frustrating programs and policies. The company likes to wave the flag of "patient care" but every program rollout,  every corporate policy and every piece of the business plan is geared toward profits, not patient care. From the obvious things like staffing levels to the supposedly patient-oriented programs like Cost Savings Initiative, Readyfill, Adherence Calls and the like it all focuses on one thing---money. This is inevitable when you have health care policy being set by accountants, not health care professionals. I understand that it's a business and that its obligation is to the stockholders, but since the company refuses to be honest about its motivation I hope to provide a forum to those of us who provide patient care in spite of, not because of, CVS's approach to health care.